Most items made to order. Hand embroidery does take time, but expect your item to ship within 2-3 weeks. We will let you know if we anticipate any delays in processing. Please reach out before ordering if you need your item by a certain date– we will do our best to accomodate requests.

All items are shipped via USPS. Expediated shipping options are available at checkout.

We hope that you love your hand stitched item but we get it, sometimes things don’t work out. You may request a return or exchange within 14 days of receiving your product by emailing stitchthejoy@gmail.com. Buyer is responsible for return shipping costs. Once your return is received, refunds will be procesed within 2-3 business days.

Custom items can not be returned or exchanged.

Returns and exchanges must be clean, unwashed, and unworn.